Shipping policy

At Clevenne, we believe shopping should be easy, from cart to delivery. Our shipping service is designed to be clear, reliable and hassle-free. And yes, delivery is on us.

Shipping costs
All orders delivered in UK ship free of charge. No hidden fees or surprise surcharges, just the items you chose on their way to you.

Where we deliver
We currently deliver exclusively within UK. By staying local, we can offer consistent service, careful packaging and fast shipping.

Processing time
Orders are prepared and shipped within 1 to 3 business days. Once your parcel has shipped, we will send you a tracking link by email so you can follow its journey.

Estimated delivery time

• Standard delivery in UK: 5 to 8 business days (Monday to Friday)
  Please note: weekends and public holidays are not included.
• Overall estimate: approximately 6 to 11 business days from the date of your order.

Order tracking
You will receive tracking details as soon as your order ships, so you can follow it all the way to your door. Need help? Send an email to info@clevenne.com.

Possible delays
Occasionally, factors such as carrier disruptions, peak periods or extreme weather conditions can affect delivery times. If there is a delay, we will keep you informed until your parcel arrives.