Shipping policy

At Clevenne, we believe shopping should be easy, from cart to delivery. Our shipping service is designed to be clear, reliable, and hassle-free. And yes, shipping is on us.

Shipping Costs
All orders delivered in United Kingdom ship free of charge. No hidden fees or surprise surcharges—just the items you chose, on their way to you.

Where We Deliver
We currently deliver exclusively within United Kingdom. By staying local, we can provide consistent service, careful packaging, and fast shipping.

Processing Time
Orders are prepared and shipped within 1 to 3 business days. Once your package has shipped, we will send you a tracking link by email so you can follow its progress.

Estimated Delivery Time

• Standard delivery in United Kingdom: 5 to 8 business days (Monday to Friday)
  Note: weekends and public holidays are not included.
• Overall estimate: approximately 6 to 11 business days from the date you place your order.

Order Tracking
You will receive tracking details as soon as your order ships, so you can track it until delivery. Need help? Email info@clevenne.com.

Possible Delays
Sometimes factors such as carrier disruptions, peak periods, or extreme weather conditions may affect delivery times. In the event of a delay, we will keep you informed until your package arrives.